Concierge Hearing Services

Private audiological care, calibrated to your environment—at home or at your workplace.

We see patients of all ages — from school age through to 100+.

The White-Glove Experience

  • Arrival notification — You'll receive a text when Dr. Lin is on her way
  • Professional setup — State-of-the-art portable equipment, minimal footprint
  • Your preferences honored — Mask and shoe covers available upon request
  • Bonded & insured — Full professional liability coverage for every home visit
  • Hearing Health Roadmap — Your audiogram explained to you and your loved ones, followed by a personalised care plan
What We Need From You
  • Clear table surface
  • A chair
  • Electrical outlet nearby

Comprehensive Hearing Tests

60 minute appointment

Whether you want a baseline or suspect hearing loss, we use state-of-the-art equipment to provide a thorough evaluation, explain your results clearly, and guide you through next steps if needed.

  • Otoscopy
  • Pure-tone audiometry
  • Speech testing
  • Tympanometry
  • Explanation of results
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Hearing Screenings

15-20 minute appointment

A basic hearing screening is a quick pass/fail check to identify potential hearing loss. Unlike a comprehensive test, screenings don't provide detailed diagnostic information, but they're useful for establishing whether further evaluation is needed.

Note: Complimentary when scheduled in conjunction with any other appointment. Must be agreed upon before the appointment so that appropriate devices can be brought.

  • Pure-tone screening at key frequencies
  • Pass/fail results
  • Referral for comprehensive testing if indicated
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Hearing Aid Consultation & Fitting

60 minute appointment

When hearing loss is detected, we discuss options and recommend solutions based on your goals and lifestyle. We calibrate your hearing aids in your actual acoustic environment using in-situ audiometry* — tuning them to the sounds of your life, not a clinical setting.

We offer a two-week trial with the latest technology, programmed to your personal settings — not generic defaults — so you get a true sense of what life with well-fitted hearing aids actually feels like.

Note: Complimentary consultation appointments are available for those exploring options. The fitting package applies when you purchase devices.

  • Risk-free two-week in-home trial
  • In-situ calibration in your environment
  • Real-ear verification
  • Expectations counselling at fitting
  • Two-week follow-up appointment
  • 1–2 further adjustments as needed
Learn More View Technology & Brands

Hearing Aid Clean & Check

30 minute appointment

For hearing aids purchased from us or from another provider. We clean, inspect, and troubleshoot your devices to keep them performing at their best.

  • Full clean and inspection
  • Troubleshooting
  • Physical maintenance (wax guards, receivers, tubing, etc.)
  • Loaner aids usually available while devices are sent away for repair
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Second Opinions & Rescue Fittings

60 minute appointment

Have hearing aids that sit in a drawer? You are not alone. We specialize in rescuing "failed" fittings from other providers. Using Real Ear Measurement and In-Situ verification, we can often reprogram your existing devices to perform better than they ever have.

  • Reprogramming current devices
  • Real Ear Measurement (REM) verification
  • Unbiased second opinions
  • Complex case troubleshooting
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Custom Ear Impressions

30 minute appointment

Custom ear impressions are taken for a range of purposes — from hearing protection to in-ear monitors. Options include fully blocking plugs or filtered plugs that let you hear speech and music naturally. Available for school-aged children through adults.

  • Musicians earplugs
  • Occupational hearing protection — motorsport, hunting, etc.
  • Swimming and water protection
  • Sleep and noise reduction plugs
  • In-ear monitors (IEMs) purchased elsewhere
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Professional Ear Cleaning

30 minute appointment

Earwax buildup is common and can cause discomfort or blocked hearing. With the help of a video otoscope, you can see whether wax is present, and if needed, it will be gently removed using tools and/or irrigation. If the wax is especially stubborn, a follow-up visit is included at no extra cost.

  • Video otoscopy
  • Safe and effective wax removal
  • Preventive care advice
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Currently Open to New Patients

Ready to Experience the Difference?

Schedule your private consultation with Dr. Lin.

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* Our in-situ methodology is supported by peer-reviewed research. View references or read the full research overview.